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Siam Leisure (Thailand) Ltd. Part.
45 Phetkasaem 39 Rd., Phasri Charoen 10160 Bangkok  Thailand.
General Booking Terms and Conditions

RESERVATIONS
All services should be booked through our Bangkok Office.

CONFIRMATIONS
All reservation requests are normally confirmed by returning fax or e-mail. In case immediate confirmation cannot be made, information of the booking status will be advised.

RATES
All rates are quoted net (incl. 7% VAT - Value-Added Tax) to Travel Agents in Thai Baht, U.S. Dollars or Euro at current rates of exchange. These rates are valid from November 01, 2009 to October 31, 2010. Taxes such as VAT, airport departure taxes, as well as rates of exchange are subject to change. Invoices will show VAT separately. The invoiced amount plus VAT will be equal to net rates quoted by us.

Compulsory Gala Dinners on Christmas Day, New Year's Eve, Chinese & Thai New Year
Please be aware that most hotels organise special gala dinners which are compulsory for all guests on Christmas Day, New Year's Eve and sometimes also on Chinese and Thai New Year as well as during other festive occasions. These dinners must be paid for - they are a compulsory charge, regardless of whether the client wants the dinner or not. Any clients staying at the hotel during these specific days will automatically be charged, no refund will be given. If the hotel announces its rates for the compulsory dinners at a later time, the clients have to pay for the compulsory dinner(s) directly to the hotel on the spot. Prices for compulsory gala dinners are listed in separate columns. Our rates for compulsory gala dinners are net and no further discounts apply.


POLICY ON CHILDREN
Children between 2 and 12 years of age are granted a 30% discount on transfers, excursions and package tours provided on condition, that they share the room with the adults. A maximum of two children per party are granted such discounts. Children requiring their own rooms are charged as adults, but will be granted a 30% discount on applicable airfares.

PAYMENT
Full prepayment by bank transfer is required three weeks before commencement of services, with all bank transfer charges / fees to be paid by client.
Our bank account number is
:

SIAM LEISURE (THAILAND)
A/C NO.
, BANGKOK BRANCH, THAILAND
SWIFT CODE:

CANCELLATIONS
For cancellations of confirmed arrangements, a cancellation fee will be charged according to the charges incurred.
Cancellation & No Show Charges Policy of Regular Package Tours (Thailand) :

Between 14 days and 8 days prior to departure: 10 % of package price

Between 7 days and 2 days prior to departure: 50 % of package price

1 day prior to departure or no show: 100 % of package price
Cancellation of tours due to minimum number of participants will be advised 4 weeks before departure of the tour.


LIABILITY
Certain parts of the tours offered are provided by the concerned airlines, hotels, transport operators and local tourist offices operating independently. Siam Leisure is, therefore, not responsible for any loss, injury or damage caused thereby to the tourists including those occurring outside of the normal touring programs. Additional expenses incurred due to delay, accident, natural disaster, political actions and unrest shall be borne by the tourists. Programs, prices, services, and conditions are based on those valid at the time of printing hereof and are consequently subject to change without advance notice before or during the tour. Participation in the tour implies the tourists' acceptance of the above conditions.